Visibility
/ Activities
One of the biggest assets of independent networks is their servicing capability,
yet their biggest challenge is being taken seriously. In the arena of international service
and distribution, it is the global branding of the mega-brokers which sets them in a different
league. How can the networks raise their visibility, create a brand and become well-known
on the limited budgets they have?
There are two areas to concentrate on in order to promote
a network and enhance its reputation: internal and external.
Internal
There are very few brokers, part of a network, where more than a fairly small minority
of the staff and employees are aware of the network they belong to. It is difficult to
expect the outside world to know and appreciate your firm’s membership of a top quality group of independent firms, if a large
number of your own colleagues do not even know that. Examples of steps to highlight and increase
awareness of membership are:
Display the logo and possibly the name on stationery, business cards and website
Devote space on the website and intranet to introduce the network and explain how it
helps you and your clients
Talk about your network in your newsletter and invite your fellow members to submit
articles in an International section
Arrange swaps of key and promising staff for training purposes
Host a meeting or conference and get as many of your staff as possible either to attend
or help with the organisation
External
A network cannot force its members to take steps to publicise the fact that they are part
of a network, but it should consider having, as part of its own Marketing Strategy, a plan
for getting the message out to the wide world. If the Mission Statement is “sharing
knowledge and information” the message will be different than if the objective of
the network is “to become a leading provider of solutions worldwide.” The more
competitive the goal, the greater the need for a solid branding because of possible criticism
and gamesmanship. Basic elements of the external message are :
Logo and name
Culture, core values, how you go about your business and provide value to the client
Spreading the Image
We are currently working on some of these items and would be glad to be of assistance to
you in a similar process. The incentive for spreading the image is a bit like becoming the
automatic selection for the starting line-up of a large sporting event. But it remains a
question of how you get the biggest bang for your buck. This can be expensive and any help
from the outside would usually be gratefully accepted. The ways by which the image is spread
include:
Word of mouth
Showcasing (worth considering - a gimmick, usually a photogenic person
who gets associated with your network)
In our next e-newsletter we will look at Use of Technology
This is the eighth edition of our E-Newsletter and we would be very interested in hearing
your thoughts. If there are topics you would like us to address, we would be more than happy
to look at them!
See our Contact Details
George Worsley, Director
Worldwide Risk Solutions
Telephone +44 (0)1444 450 919
E-mail info@worldwiderisksolutions.com |